Using a custom email provider with Strapi Cloud

Strapi Cloud supports custom email providers, which we recommend for high-volume email sending or custom domain requirements.

Important considerations:

• Our support team cannot assist with external email provider issues

• We cannot help debug provider-specific:

  • Spam reports

  • Bounce rates

  • Performance metrics

• We cannot support integration of third-party email providers that Strapi doesn't maintain

• After configuring a new provider, update your email template settings in the Strapi Admin panel:

  • Set the "from" email address

  • Update the "reply-to" email address

Officially supported email providers:

• @strapi/provider-email-sendgrid for SendGrid

• @strapi/provider-email-mailgun for Mailgun

• @strapi/provider-email-amazon-ses for Amazon SES

• @strapi/provider-email-nodemailer for Nodemailer

For detailed setup instructions, visit our Strapi Cloud email configuration guide.