Understanding Strapi Cloud usage and billing

Strapi Cloud offers one free and three paid plans: Essential, Pro, and Scale. Each plan includes specific features and usage limits.

Strapi Cloud

Strapi CMS paid features are separate from your Strapi Cloud plan and require additional licensing. Strapi Cloud pricing covers hosting only - even if you have a paid Cloud plan (Essential, Pro, or Scale), you still need to purchase a separate CMS Growth or Enterprise license to access paid CMS features like Content History, Review Workflows, and SSO. If you'd like to purchase paid features, or add SSO to your CMS, you can review the CMS pricing.

Additional CMS features and Single Sign-On (SSO)

Strapi CMS paid features are separate from your Strapi Cloud plan. If you'd like to purchase paid features, or add SSO to your CMS, you can review the CMS pricing.

If you have purchased a CMS license for your project, you can add it to your Strapi Cloud project in the General settings of your project:

Project suspension

Your project may be suspended if you:

• Miss a payment

• Exceed free plan limits

• Violate terms of service

During suspension:

• Your application becomes inaccessible

• You cannot trigger new deployments

• The Strapi Admin Panel is unavailable

Recovering from payment failure suspension

If your project was suspended due to a failed payment, Strapi sends a series of emails over the first 6 days with manual payment links for immediate reactivation. You can also manually resolve the issue by:

1. Log into the billing modal and navigate to the Subscription details of the subscription associated with the suspended project

2. Confirm the suspension reason (you should see a warning message indicating the subscription was canceled due to "Not Paid")

3. Return to the homepage of the billing modal

4. Go to Payment methods and add a new, working payment method if needed

5. Pay the outstanding invoice - the system will automatically reactivate your project once payment is processed (no manual reactivation step required)

You'll receive an email notification if your project is suspended. Check your project status anytime in the Projects section of your Strapi Cloud account. If your project doesn't reactivate within a few hours after successful payment, contact Strapi support for assistance.

For complete billing details and plan information, visit our Strapi Cloud billing documentation.