Understanding Strapi Cloud usage and billing

Strapi Cloud offers one free and three paid plans: Essential, Pro, and Scale. Each plan includes specific features and usage limits.

Strapi Cloud

Strapi CMS paid features are separate from your Strapi Cloud plan and require additional licensing. Strapi Cloud pricing covers hosting only - even if you have a paid Cloud plan (Essential, Pro, or Scale), you still need to purchase a separate CMS Growth or Enterprise license to access paid CMS features like Content History, Review Workflows, and SSO. If you'd like to purchase paid features, or add SSO to your CMS, you can review the CMS pricing.

Additional CMS features and Single Sign-On (SSO)

Strapi CMS paid features are separate from your Strapi Cloud plan. If you'd like to purchase paid features, or add SSO to your CMS, you can review the CMS pricing.

If you have purchased a CMS license for your project, you can add it to your Strapi Cloud project in the General settings of your project:

Project suspension

Your project may be suspended if you:

• Miss a payment

• Exceed free plan limits

• Violate terms of service

During suspension

• Your application becomes inaccessible

• You cannot trigger new deployments

• The Strapi Admin Panel is unavailable

Recovering from payment failure suspension

If your project was suspended due to a failed payment, Strapi sends a series of emails over the first six days with manual payment links for immediate reactivation. You can also resolve the issue manually at billing.strapi.io, where you can update your payment method and pay outstanding invoices. Cloud subscriptions are view-only in the billing portal — payment methods and invoices are accessible, but subscription management for Cloud plans is done in the Strapi Cloud dashboard.

1. Go to billing.strapi.io and sign in with your email address. Enter the verification code sent to that address to continue.

2. Open the Payment methods tab. If your current card is invalid, add a new one and set it as the default. Add a replacement before removing an existing one. Removing a card attached to a Cloud subscription cancels that subscription.

3. Open the Invoices tab and locate the unpaid invoice. Unpaid invoices do not retry automatically. Pay the invoice manually to trigger reactivation.

You'll receive an email notification if your project is suspended. Check your project status anytime in the Projects section of your Strapi Cloud account. If your project doesn't reactivate within a few hours after successful payment, contact Strapi support for assistance.

For complete billing details and plan information, see the Strapi Cloud billing documentation. To manage your payment methods and invoices, or to manage a Growth subscription, go to billing.strapi.io.