Can I transfer my Strapi Cloud project to another user?

Last updated: October 2, 2025

Yes — Ownership transfer is now supported (Beta)

You can now transfer project ownership to any existing maintainer. This is particularly useful when the current owner leaves your organization, as only project owners can access invoices and billing information — maintainers do not have access to these sections of the dashboard.

Who can initiate?

  1. The current owner, or

  2. A maintainer requesting it themselves

Once completed, the transfer is permanent until the current owner transfers ownership again

Prerequisites:

  • Project must be on a paid plan (no expired cards/unpaid invoices)

  • Recipient must have billing info completed

  • No outstanding pending ownership transfer

  • Transfers may fail if performed on subscription renewal day (1st of each month). If that occurs and all conditions are met, wait a few hours and retry

Navigate to the project’s General tab in Strapi Cloud

  1. In the Danger zone, click Transfer ownership

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  2. In the dialog:

    • Owners: Select the desired maintainer → ... > Transfer ownership

    • Maintainers: Locate your own name → ... > Transfer ownership

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  3. Confirm transfer in the next dialog

  4. Both participants receive an email; recipient must click the Confirm transfer button

  5. Once confirmed, the previous owner receives a success notification

Tip

You can cancel a pending transfer anytime before the recipient confirms it (via the same dialog where the maintainer was selected)

Once the transfer is complete, the project is disconnected from Strapi Cloud. The new owner must reconnect the project via the General tab in settings

Alternative: Migrate project content via DTS

If ownership transfer isn’t suitable, you can:

  • Share your project with collaborators as maintainers (read/write permissions)

  • Or fully migrate content to a new project using the Data Management CLI with Database & Asset Transfer Service (DTS). This is also useful when you need to change your project's hosting region, which cannot be modified after project creation.

    To migrate using the strapi transfer command:

    1. Ensure both source and destination Strapi instances are exact copies in terms of schema and configuration

    2. Generate a transfer token from the destination Strapi instance (available in the admin panel under transfer token management)

    3. Run the transfer command from your terminal:

      npm run strapi transfer -- --to <DESTINATION_INSTANCE_URL>/admin --to-token <YOUR_TRANSFER_TOKEN> --force

    Important limitations:

    • Admin users and API tokens are not transferred

    • Temporarily disable websockets or Socket.io if in use

    • SQLite databases will block other connections during transfer

    • Use --exclude or --only options to customize transferred data

Need help? Contact our support team through the help icon in the lower right corner of your Strapi Cloud dashboard.