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What is the definition of a User, Seat, and Environment?

Definition of "User"

“User” means any individual (employee, Contractor, or other third parties) who is registered to use the Software, regardless of whether such User actually accesses the Software.  For clarity, Users are those individuals who are registered to access the user interface of the Software and not the resulting Strapi API generated as part of the Project.

Definition of "Environment"

“Environment” means a system or workspace with a collection of hardware, software tools, and processes that is used by software developers for a purpose such as to develop, stage, test, deploy, host and/or backup software applications, products, or systems. An Environment as defined herein may include a Customer’s development, staging, testing, deployment, production, and/or backup environments to list a few examples.  

Definition of "Seat"

“Seat” means a registered account on the Software, which may be occupied by a single User at any given time on any given instance of the Software in any given Environment.

For purposes of determining compliance with the maximum Seat count, the number of Seats authorized per Project is equal to the number of Seats purchased by the Customer and corresponds to the total number of Users able to access any single Environment in which the Software is deployed.

Only one unique User may occupy a Seat in an Environment, but a User may occupy multiple Seats across multiple Environments. For example, one User may occupy one Seat in the development Environment and another Seat in the staging Environment maintained by the Customer. As another example, a Customer who has purchased rights to use the Software for 1 Project and up to 10 Seats, and has deployed the Software in 3 Environments, is authorized to assign their 10 Seats to a maximum of 30 Users (with up to 10 unique Users per Environment). If the access to one User is terminated in an Environment, that User’s Seat in that Environment may be filled by another User.

  • For more examples of "Admin Users" vs "End Users" see the following support article.
  • For more information on the definition of a Project see the following support article.
  • For more information on the definition of an Environment see the following support article.
Derrick is the author of this solution article.

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