Support Portal
FAQs
Frequently asked questions
Trial FAQs
License FAQs
- Where can I find the Uptime Service Level Agreement (SLA)?
- What is a Technical Audit and what does it cover?
- What is an Implementation Fee and what does it cover?
- What happens when my license expires?
- Where can I find the Enterprise License Terms?
Cloud FAQs
- Can I add multiple environments to Strapi Cloud?
- Can I transfer my account to another user?
- Cancel/Delete my Strapi Cloud Project/Subscription
- Does the cloud only host the Strapi instance or the database/object storage also?
- How do I convert a Strapi Cloud Backup to local usage