Using a custom database with Strapi Cloud

While Strapi Cloud supports custom databases, consider these important limitations:

• Our support team cannot assist with issues related to external database connections

• We cannot provide IP addresses or domains for database provider whitelisting

• You may experience reduced performance due to:

  • Geographic distance between your database and Strapi instance

  • Higher latency when running SQL connections over public internet

  • Increased ping times compared to our data center connections

For detailed instructions about setting up a custom database, visit our Strapi Cloud database configuration guide.